---
title: Whitelisting TrueEngage in AppFoundry
description: Whitelisting/Graylisting TrueEngage in AppFoundry
---

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# Whitelisting TrueEngage in AppFoundry

It may happen that due to your organization's settings you will not have the FreeTrial/Purchase button visible next to the TrueEngage product. In this case, contact your Genesys Partner or the team responsible for AppFoundry.

Below is documentation from Genesys on how to do this if you are a partner:

<iframe src="https://player.vimeo.com/video/643650042?app_id=122963" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" referrerpolicy="strict-origin-when-cross-origin" title="AppFoundry Resellers - Updated UI" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;">
  </iframe>

 

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